FREQUENTLY ASKED QUESTIONS
1. What is Royalty Culture?
Royalty Culture is a clothing brand dedicated to empowering individuals through high-quality, stylish apparel. We believe everyone is royalty in their own unique way and strive to provide outfits that inspire confidence and self-expression.
2. What types of products do you offer?
We offer a variety of apparel, including hoodies, tees, and other stylish pieces designed for both men and women. Our collections cater to everyday wear and elevated street style.
3. How can I place an order?
To place an order, simply browse our collections on royaltyculture.com, select your desired item, choose your size, and click the "Add to Cart" button. Follow the prompts to complete your purchase at checkout.
4. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. All payments are processed securely.
5. When will my order ship?
Products made to order typically ship within 3-7 business days. Products in our Culture Collection may be in stock and usually ship within 3 business days. If there is a delay in your order, you will be notified. However, in the chance you are not notified, please reach out to our customer service team at info@royaltyculture.co to get the latest update on your order.
6. What are your shipping options?
We ship to all 50 states and select international locations. At this time, expedited shipping options are available; however, please note that expedited shipping does not expedite the production process. All products made to order will still take 3 to 7 business days to be crafted before shipping. Shipping costs will vary based on the shipping method chosen at checkout.
7. What is your return policy?
We do not offer returns or exchanges except for the Culture Collection. For more details, please see our Return Policy.
8. How do I care for my clothing?
For the best results, we recommend following the care instructions provided on the garment's label. In general, machine wash cold, tumble dry low, and avoid bleach to maintain the quality of your apparel.
9. Do you offer gift cards?
Yes! We offer E-gift cards that make the perfect present for anyone who loves fashion. Visit our Gift Card age to purchase yours today!
10. How can I stay updated on new arrivals and promotions?
To stay informed about new products, exclusive offers, and style inspiration, sign up for our newsletter on our website. Follow us on social media for daily updates and engagement!
11. Who do I contact for additional questions?
If you have further questions or need assistance, feel free to reach out to our customer service team at info@royaltyculture.co. We are here to help!