What’s covered in these terms?
We know that it may be tempting to skip these terms, but we advise all customers to read them.
Understanding our Terms of Service is essential for knowing your rights and responsibilities when using our website and services at Royalty Culture. The Terms outline important information such as product details, pricing, shipping policies, and return options, ensuring transparency and clarity. By reviewing the Terms, you can stay informed about our business practices, protect your interests, and ensure a smooth and enjoyable shopping experience. Knowing the rules governing your transactions and interactions with us fosters trust and confidence in your purchasing decisions.
1. Acceptance of Terms:
By accessing, browsing, or using the services provided on royaltyculture.com, you acknowledge that
you have read, understood, and agree to be bound by these Terms of Service as
well as our Privacy Policy. These terms govern your use of our website,
including any content, functionality, and services offered on or through the
site.
a. Eligibility
You must be of legal age (18 years or older) to use our
services. If you are under the age of 18, you may only use this site with the
consent and involvement of a parent or guardian. By using our site, you
represent and warrant that you meet this age requirement and have obtained
parental consent if you are under 18. If you are using the site on behalf of a
business or entity, you represent that you have the authority to bind that
entity to these Terms of Service.
b. Acceptance of Liability
When you agree to these Terms, you accept responsibility for
your conduct while using our site, including compliance with applicable laws
and regulations. Any violation of these terms may result in suspension or
termination of your account, as well as legal action if deemed necessary.
c. Changes to Terms
We reserve the right to periodically update or revise these
Terms of Service. Notifications about changes will be posted on our website,
and your continued use of the site after modifications constitutes your
acceptance of the revised terms. It is your responsibility to review these
terms periodically for any updates.
d. Termination of Service
We retain the right to terminate or suspend your access to
our site, without notice, for conduct that we believe violates these Terms of
Service or is harmful to other users or the business interests of Royalty
Culture.
2. Changes to Terms:
We reserve the right to modify, update, or revise these
Terms of Service at any time. Changes may be made for a variety of reasons,
including but not limited to legal requirements, changes in our business
practices, enhancements to our services, or to reflect feedback from our users.
a. Notification of Changes
When we make significant changes to these Terms, we will
notify you by posting a prominent notice on our website. This notification may
include a summary of the changes or instructions on how to review the updated
terms.
b. Acceptance of Updated Terms
Your continued use of the website or services following the
posting of any changes to these Terms will constitute your acceptance of those
changes. It is your responsibility to regularly review these Terms to stay
informed of any updates.
c. No Waiver
The failure of Royalty Culture to enforce any right or
provision of these Terms shall not be deemed a waiver of such right or
provision, and any such waiver will be effective only if in writing and signed
by an authorized representative of Royalty Culture.
d. Severability
If any provision of these Terms is found by a court of
competent jurisdiction to be invalid or unenforceable, that provision shall be
deemed severed from these Terms, and the remaining provisions shall remain in
full force and effect.
e. Entire Agreement
These Terms of Service, along with our Privacy Policy and
any other legal notices or agreements published by us on the site, constitute
the entire agreement between you and Royalty Culture regarding your use of the
site and supersede any prior agreements between you and Royalty Culture.
3. Account Registration:
To access certain features of the Royalty Culture website,
you may be required to create an account. By creating an account, you agree to
provide accurate, current, and complete information about yourself as prompted
by the registration form.
a. User Responsibilities
Account
Security: You are responsible for maintaining the confidentiality of
your account information, including your username and password. You agree
to notify us immediately if you suspect any unauthorized access or use of
your account.
Account
Usage: You agree that you will not share your account with others and
are responsible for all activities that occur under your account.
b. Eligibility
To register for an account, you must be at least 18 years of
age or have the consent of a parent or guardian if you are under 18. By
creating an account, you represent that you meet this eligibility requirement.
c. Account Termination
We reserve the right to suspend or terminate your account at
our sole discretion if we believe you have violated these Terms of Service or
any applicable laws. In the event of termination, you will no longer have
access to your account, or any data associated with it.
d. Account Information Update
You agree to keep your account information up to date. If
any of the information you provide changes, you must update it promptly to
ensure that we have accurate records.
e. No Liability
Royalty Culture shall not be liable for any loss or damage
arising from your failure to comply with these account registration
requirements, including any unauthorized access to your account.
4. Products and Services:
a. Product Descriptions
Royalty Culture strives to provide accurate and detailed
descriptions of our products and services. While we endeavor to ensure that all
product information is current and accurate, we do not warrant that all product
descriptions, prices, or any other content available on our website are
error-free. If a product is listed at an incorrect price or with incorrect
information, we reserve the right to refuse or cancel any orders placed for
that product.
b. Availability
All products and services are subject to availability, and
we may limit quantities available for purchase. We reserve the right to
discontinue any product or service at any time without notice. If a product you
ordered becomes unavailable after the order has been placed, we will notify you
and offer options, such as an exchange or refund.
c. Pricing
All prices displayed on our website are in U.S. dollars and
are subject to change without notice. Any applicable taxes, shipping, and
handling fees will be added to the total cost of your order at checkout.
d. Digital Mockups
Some of our products may include digital mockups in
their listings to provide customers with a realistic representation of the
item. These mockups are designed to give a better visual understanding of the
product’s fit, style, and overall appearance. To enhance accuracy and appeal,
some mockups utilize AI models, allowing us to create compelling visuals as we
continue to grow and work toward featuring actual models in our presentations.
Please note that actual products may vary slightly in color, detail, and
placement, but rest assured that we strive to make it as close as possible to
what you see in our mockups.
e. Ordering
By placing an order through our website, you agree to pay
the total amount due, including any applicable taxes and shipping costs. Your
order constitutes an offer to purchase a product or service. All orders are
subject to acceptance by Royalty Culture, and we may refuse to accept any order
for any reason.
f. Customization
If applicable, certain products may offer customization
options. By submitting a customization request, you acknowledge that you are
responsible for providing accurate information and that Royalty Culture is not
liable for any errors in customization or personalization.
g. Returns and Exchanges
For information regarding our return and exchange policy,
please refer to our Returns and Exchanges page [link to
policy]. Be sure to review our policy before making a purchase, as it
outlines the conditions and procedures for returning or exchanging products.
h. Limitations of Liability
Royalty Culture is not liable for any damages or
losses resulting from the use of or inability to use our products or services,
including but not limited to direct, indirect, incidental, or consequential
damages.
5. Pricing and Payment:
a. Pricing
All prices listed on royaltyculture.com
are in U.S. dollars and are subject to change without prior notice. We strive
to provide accurate pricing information; however, errors may occur. In the
event of a pricing error, Royalty Culture reserves the right to cancel or
refuse any orders placed at the incorrect price. If an order is canceled due to
a pricing error, we will notify you as soon as possible.
b. Payment Methods
We accept a variety of payment methods, including:
Credit
and debit cards (Visa, MasterCard, American Express, Discover)
PayPal
Other
payment options as indicated on our website
When you place an order, you agree to provide accurate and
complete payment information. By submitting your payment details, you authorize
us to charge the specified amount to your selected payment method.
c. Order Confirmation
Once you complete your purchase, you will receive an order
confirmation via email. This confirmation will contain details about your
order, including the items purchased, their prices, and the total amount
charged. Please review this information to ensure it is accurate. If you do not
receive a confirmation email, please check your spam or junk folder, or contact
our customer support for assistance.
d. Currency Conversion Fees
If you are making a purchase from outside the United States,
your payment may be subject to currency conversion fees or international
transaction fees imposed by your financial institution. Royalty Culture is not
responsible for any additional charges that may occur during or after the
payment process.
e. Subscription and Recurring Payments
If you subscribe to any services or products that involve
recurring payments, you agree to the terms associated with those subscriptions,
including billing cycles and cancellation policies. You may cancel your
subscription at any time following the specified instructions on our website.
f. Refund and Adjustment Policy
For information regarding our refund and adjustment policy,
please refer to our Return Policy. This section details how we handle billing
errors, refunds, and adjustments to your orders.
6. Shipping and Returns:
a. Shipping Policy
Royalty Culture is committed to delivering your products in
a timely manner. All items are made to order and may take 3 to 7 business
days before shipping. Shipping times may vary based on your location and
the shipping method chosen at checkout.
For more details about shipping options and rates, please
visit our Shipping Information Page or contact our customer service team
at info@royaltyculture.co
We offer various
shipping options, including:
ii. Domestic and International Shipping
We ship to all 50 states, and some select
international locations. For international orders, you may be subject to
customs duties or taxes that are not included in the quoted shipping cost.
Royalty Culture is not responsible for these additional charges.
b. Order Tracking
Once your order has shipped, you will receive a confirmation
email with tracking information. This allows you to monitor the status of your
delivery until it arrives at your specified address.
c. Returns and Exchanges
Currently, we do not offer returns or exchanges for any
products. If you receive a product that is defective or damaged, please
contact our customer service team immediately at info@royaltyculture.co. We will work with you to resolve the issue, and any
refund for defective products will be provided as a store gift card only.
d. Refund Process
Refunds for defective items will be processed within 7-10
business days after we approve the return. The store gift card will be issued
to the email associated with your order.
e. Damaged or Defective Items
If you receive an item that is damaged or defective, please
contact our customer service immediately. We will need details regarding the
defect and may request photos to assist with the resolution. Royalty Culture
reserves the right to deem if a product meets the requirements for a damaged or
defective item.
f. Customer Responsibility
It is your responsibility to provide accurate shipping
information. Royalty Culture is not liable for lost, stolen, or delayed
packages resulting from incorrect addresses provided at checkout.
7. Intellectual Property:
a. Ownership
All content on the Royalty Culture website, including but
not limited to text, graphics, images, logos, designs, software, and other
materials (collectively referred to as “Content”), is the sole property of
Royalty Culture or its licensors. This Content is protected by applicable
copyright, trademark, and other intellectual property laws.
b. Trademark Usage
i. Definition of Trademarks
Trademarks, service marks, and
trade names used and displayed on the Royalty Culture website, including but
not limited to the Royalty Culture name and logo, are the property of Royalty
Culture or its licensors. Trademarks are legally registered symbols, names, or
phrases that identify and distinguish the source of goods or services from
others.
ii. Exclusive Rights
By maintaining registered
trademarks, Royalty Culture holds exclusive rights to use those marks in
connection with the goods and services for which they are registered. This
exclusivity extends to the right to prevent others from using similar marks
that could cause confusion among consumers.
iii. Permission Requirement
You may not use, reproduce, or
display any of Royalty Culture’s trademarks without obtaining prior written
consent. Unauthorized use of trademarks is prohibited and may lead to legal
action. This includes, but is not limited to, the following:
iv. Proper Use
When permitted to use Royalty
Culture trademarks, you must adhere to the following guidelines:
v. Monitoring and Enforcement
Royalty Culture actively monitors
the use of its trademarks to protect its brand integrity. We reserve the right
to enforce our trademark rights vigorously. This may include initiating legal
action against unauthorized users to prevent consumer confusion and protect our
brand.
vi. Third-Party Trademarks
Any trademarks or trade names of
third parties displayed on our website remain the property of their respective
owners. Royalty Culture does not claim any rights in those trademarks and does
not endorse or sponsor those third parties.
c. License to Use
Royalty Culture grants you a limited, non-exclusive,
non-transferable license to access and use the Content for personal,
non-commercial purposes. This license does not allow for any resale, commercial
use, modification, or derivative use of any Content without express written
permission.
d. User-Generated Content
If you submit, post, or transmit any content through the
site (including reviews, comments, or ideas), you grant Royalty Culture a
perpetual, irrevocable, non-exclusive, worldwide, royalty-free license to use,
reproduce, modify, publish, distribute, and display such content in any media.
You represent and warrant that you own or have the necessary rights to any
content you submit and that such content does not infringe upon the rights of
any third party.
e. DMCA Compliance
Royalty Culture respects the intellectual property rights of
others and expects users of our site to do the same. If you believe that any
Content on the site infringes your copyright, please notify us immediately
following the procedures set forth in the Digital Millennium Copyright Act
(DMCA).
f. Limitation on Use
You agree not to modify, copy, distribute, republish, or use
any Content in any way without obtaining prior written permission from Royalty
Culture. Unauthorized use of the Content may violate copyright, trademark, and
other laws, and may result in legal action.
g. Feedback
When you provide feedback, suggestions, ideas, or any other
content (collectively referred to as "Feedback") regarding our
products or services, you are granting Royalty Culture certain rights in
connection with that Feedback. This section outlines how feedback is treated
and what rights you are giving to the company:
i. Grant of Rights
Non-Exclusive
License: By submitting Feedback, you grant Royalty Culture a
perpetual, irrevocable, non-exclusive, worldwide, royalty-free license to
use, reproduce, modify, publish, distribute, and display the Feedback.
This means that we can freely use your Feedback without any obligation to
you.
ii. Lack of
Confidentiality
Non-Confidential
Submission: You acknowledge that any Feedback you provide will not be
treated as confidential. Royalty Culture may use or disclose your Feedback
without restrictions, and you are not entitled to any compensation or
credit for this Feedback.
iii. Ownership of Feedback
Transfers
Rights: By providing Feedback, you affirm that you own or have the
necessary rights to submit that Feedback and that it does not infringe on
the rights of any third party. This protects Royalty Culture from any
claims that may arise from using the Feedback you provide.
iv. Encouragement of
Feedback
Royalty
Culture encourages users to provide honest and constructive Feedback to
help improve our products and services. Your insights are valuable and
help us better serve our customers.
v. Feedback as a Resource
Feedback
may be used to develop new product lines, improve existing products,
enhance customer service, and refine marketing strategies. Royalty Culture
may use your suggestions to inform future decisions and innovations.
vi. Exclusion of Personal
Information
It is
important to note that while we welcome Feedback, you should refrain from
submitting personal information or sensitive data along with your
Feedback. Any personal details shared may not be protected under this
section.
8. Limitation of Liability:
a. General Limitation
To the fullest extent permitted by applicable law, Royalty
Culture shall not be liable for any direct, indirect, incidental, special,
consequential, or punitive damages arising out of or relating to your access to
or use of (or inability to access or use) the website and services, even if we
have been advised of the possibility of such damages.
b. Scope of Liability
This limitation of liability applies to, but is not limited
to:
Errors
or Omissions: Any errors, omissions, or inaccuracies in the content
provided on the site, including product descriptions, pricing, and
availability.
Loss
of Data: Any loss of data or information resulting from your use of
the website.
Personal
Injury: Any personal injury or property damage of any nature arising
from your use of the site.
Business
Interruption: Any interruption or cessation of service, whether
temporary or permanent.
Unauthorized
Access: Any unauthorized access to or use of our secure servers and/or
any personal information stored therein.
c. Aggregate Liability
In no event shall Royalty Culture’s total liability to you
for all damages, losses, and causes of action exceed the amount paid by you, if
any, for accessing this website or your order.
d. Indemnification
You agree to indemnify, defend, and hold harmless Royalty
Culture, its affiliates, and their respective officers, directors, employees,
and agents from and against any and all claims, losses, damages, liabilities,
costs, or expenses (including reasonable attorney’s fees) arising from your use
of the website, your violation of these Terms of Service, or your violation of
any rights of another party.
e. No Guarantees
Royalty Culture does not guarantee the accuracy,
completeness, or usefulness of any information on the site, nor does it endorse
any opinions or recommendations expressed therein. You rely on any information
provided at your own risk.
f. Governing Law
This limitation of the liability section shall be governed
by the laws of the State of Washington, without regard to its conflict of law
principles.
9. Governing Law:
a. Jurisdiction
These Terms of Service and any disputes arising out of or
related to your use of the website and services shall be governed by and
construed in accordance with the laws of the State of Washington, without
regard to its conflict of law principles. This means that Washington law will
apply to interpret these terms and govern any legal issues that arise.
b. Dispute Resolution
In the event of a dispute, claim, or controversy arising out
of or related to these Terms, your use of the website, or any services
provided, both parties agree to take the following steps before pursuing legal
action:
Informal
Resolution: You agree to notify Royalty Culture of the dispute by
sending a written notice to info@royaltyculture.co. We will attempt to resolve the issue informally
within a reasonable time frame.
Mediation:
If the dispute cannot be resolved informally, both parties agree to
participate in a mediation process conducted by a qualified mediator
located in Washington State. Mediation will take place prior to any legal
proceedings.
Arbitration:
If mediation does not resolve the dispute, either party may then pursue
arbitration in accordance with the rules of the American Arbitration
Association (AAA). The arbitration shall take place in Washington State,
and the decision rendered by the arbitrator will be final and binding.
c. Waiver of Jury Trial
By agreeing to these Terms of Service, you and Royalty
Culture both waive the right to a jury trial for any dispute that arises under
these terms, choosing instead to resolve disputes through the mediation and
arbitration processes outlined above.
d. Severability
If any provision of these Terms of Service is found to be
unenforceable or invalid by a court of competent jurisdiction, the remaining
provisions shall continue in full force and effect. The unenforceable or
invalid provision will be limited or eliminated to the minimum extent necessary
so that the remaining provisions remain enforceable and valid.
e. Entire Agreement
These Terms of Service, together with our
Privacy Policy and any other legal notices or agreements published by Royalty
Culture, constitute the entire agreement between you and Royalty Culture
regarding your use of the website and supersede all prior agreements or
understandings, whether written or oral.
10. Contact Information:
If you have any questions, comments, or concerns regarding
these Terms of Service, or if you need assistance regarding your order or our
services, please contact us using the following information:
a. Customer Service
Email: You can reach our customer service team at info@royaltyculture.co. We will
respond within 24-48 hours during regular business days, excluding
holidays.
b. Online Support
For FAQs and additional information about our products,
services, shipping, returns, and other inquiries, please visit our Support Page
at royaltyculture.com/faq.
c. Social Media
Feel free to connect with us through our social media
channels for updates, promotions, and customer engagement.
d. Acknowledgment
By using our website, you acknowledge that you have read and
understood the contact methods provided above and agree to reach out with any
inquiries or feedback regarding these Terms of Service.
CONCLUSION:
Reading the Terms equips you with the knowledge needed to make informed purchasing decisions while providing you with a clear understanding of what to expect from us as a company. Additionally, being aware of our policies can help prevent any misunderstandings and enhance your overall experience with our brand. Our goal is to create a trust-based relationship with our customers, and we believe that a well-informed customer is fundamental to achieving that. We appreciate your time in reviewing our Terms, as it helps foster a positive and transparent shopping environment for everyone.